Reservation

1. How do I book a car with Sylhet Car Needs?

You can book through our website or call us directly. Once we receive your request, we confirm your booking quickly and send all the details to you.

 

2. Can I book a car on the same day?

Yes, we accept same-day bookings depending on vehicle availability. We recommend calling us directly for the fastest confirmation.

3. How far in advance should I make a booking?

For regular trips, a day or two in advance is usually fine. For weddings, tours, and corporate events, we recommend booking at least a few days ahead to make sure your preferred vehicle is available.

Payment

1. Are there any hidden charges?

No. The price we give you is the price you pay. We do not add surprise fees at the end of your trip.

2. Do you offer discounts for longer bookings?

Yes. We offer better rates for weekly and monthly bookings. Contact us directly to get the best package for your travel needs.

3. What payment methods do you accept?

bkash, cash, mobile banking, bank transfer, etc.

Preparation

1. Do I need to arrange a driver separately?

No. Every vehicle comes with a licensed, experienced driver. There is nothing extra to arrange.

2. What types of vehicles do you have?

Our fleet includes luxury sedans, executive vehicles, SUVs, MPVs, and spacious family cars. We have options for individuals, small groups, and larger families.

3. What should I have ready before my trip?

Just your pickup location, destination, travel date, and the number of passengers. We handle everything else from there.

Refund Policy

1. Can I cancel my booking?

Yes. We offer free cancellation. If your plans change, contact us as soon as possible and we will sort it out for you.

2. What happens if I need to change my booking date?

Just call us and let us know. We will do our best to rearrange based on vehicle availability.

3. What if there is an issue during my trip?

Our team is available 24 hours a day. Call us any time and we will resolve the issue as quickly as possible.